Run launcher avic f130

Dear,

I'I bought 04 months ago, a renault megane with AVH-2400BT + Gps AVIC F130, when pressed the button mode to switch to Gps mode, I have the following error message: RunLauncher , Please use office copy, I have to press several times on ok, so that the message disappears, then one time in two, the gps igo primo starts, otherwise it remains blocked and we see the progress bar that remains right at the beginning, and which does not advance, I have to restart the car and try again.

Can you help me please

Thanks in advance