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NTG4 204 Problem

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Hello,

My brother went to a person to do a map update with 2015 maps on a 30gb navi and it just stops at 5% and gives this error: "Map update not possible. Ejecting dvd. Please refer to Owner's Manual". Only the radio works now. The DISC option works temorarily after inserting "disk a" and getting the error.

What can I do? A different version?

I will appreciate any help.

Thank you,
Bogdan

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