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WIN CE Altitude not changing in my IGO Primo 9

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Dear community,

When I go to the GPS monitor menu, I can see the latitude, longitude and Altitude changing in each place I am BUT, on the navigation screen (side bar), the altitude that is shown, either is ZERO or a value that never changes until I turn off/on the ignition. If I go up the hill the lat and Long changes BUT the altitude never changes during the trip.
I already made a reset on the GPS monitor menu but doesn't changes anything. Altitude never changes ...

Is there any sys.txt command that forces altitude update?

Thank you.

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